Brand new @Smith & Wesson Inc. model 25 in 45LC came in with some quality issues. In the video I show what the issues are and how I feel about them. I called S&W customer service today (8/25/2022) and was sent a prepaid FedEx label for warranty repair! Off to a good start with the free shipping. Will update when repairs are done!
This video is not a slam on S&W, sometimes a company has a bad batch or growing pains in production. Since S&W is moving to Tennessee, maybe they’re working out some bugs. I’m just video logging this experience for others to see how S&W customer service warranty works, and I’m sure S&W will make it right!
Thanks for watching!